Contact us

Have questions or need language help? Just call 1-855-242-0802 (TTY: 711). Having a Behavioral or Mental Health Crisis and need immediate assistance? Call 1-833-491-1094 We’re here for you 24 hours a day, 7 days a week.

Let us help you get the care you need

Become a member

Learn how to enroll in and apply for Healthy Louisiana and choose Aetna Better Health® of Louisiana as your health plan.

Understand my benefits

Members receive a wide range of benefits and services. Learn more about what Healthy Louisiana covers.

Find a provider

Find the local care you need, from vision and dental care to primary care physicians, specialists and COVID-19 testing.

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You can also contact us by:

Mail

You can reach us at:

Aetna Better Health of Louisiana
2400 Veterans Memorial Blvd., Suite 200
Kenner, LA 70062

Fax

You can fax us at:

1-866-776-2813

24-Hour Nurse Line

You can reach us at:

1-855-242-0802 (TTY: 711)

Email

You can email anytime:

AetnaBetterHealth-LA-MemberServices@Aetna.com

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You can request a new one through your Member Portal.

Member Portal