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Just call us at 1-833-711-0773 (TTY: 711) from 7 a.m. to 8 p.m., Monday through Friday.
Services your Medicaid MCO covers
Services your Medicaid MCO covers
Your MCO provides benefits for your physical health. It also covers things like rides to healthcare visits and other general health benefits. To see a list of covered services, just check your MCO member handbook.
Rides
Do you need to travel 30 miles or more from home to see a provider? If so, your MCO can help you get rides to and from the provider’s office. These trips need to be for a medically necessary appointment. Contact your MCO for more information.
Non-emergency transportation (NET)
You may also be able to get rides to other resources and services. To learn more about NET services, just contact your county at the Ohio Department of Job and Family Services (ODJFS).
Have questions? Or need to schedule a ride? Find the contact information for your MCO below.
- Anthem Blue Cross and Blue Shield*: 1-800-462-3589
- Buckeye Community Health Plan: 1-866-246-4358
- CareSource Ohio, Inc.: 1-800-488-0134
- Molina Healthcare of Ohio, Inc.: 1-800-642-4168
- UnitedHealthcare Community Plan: 1-888-526-0889
Additional Ohio Medicaid managed care organizations (available in February 2023):
*Administered by Paramount Advantage in West and Northeast Region until start of Next Generation of Ohio Medicaid Managed Care.
** Administered by Anthem BCBS statewide.