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Start with your Member Portal
You can sign up online or call us at 1-855-232-3596 (TTY: 711). We’re here for you 24 hours a day, 7 days a week. Be sure to have your member ID and email address handy.
Benefits at your fingertips
Benefits at your fingertips
You can do a lot inside your Member Portal. Just log in. Then, you can:
See your member ID card or ask for a new one
Change your primary care physician (PCP)
Update your contact info
Find forms and materials
See your health history
Track your health goals
See the status of your claim
Research prescription medications
Find a pharmacy in your area
Get support from a registered nurse
Connect with your care team if you take part in care management
Ready to meet a healthier you?
Your personal MyActiveHealth℠ website can help you:
Achieve
Set health goals based on what you want to achieve.
Improve
Get coaching on fun new ways to improve your health.
Find
Find your health info and health numbers.
Connect
Connect your fitness devices and track your progress.
Ready to learn more? Just visit your Member Portal. Or access MyActiveHealth with your smartphone. You can call 1-855-231-3716 to ask for a printed copy of the health survey. You can also ask for info on health conditions and wellness topics in print.
Download your Aetna Better Health app
Always on the go? No problem. The app lets you access all the benefits of your Member Portal anytime, anywhere. Check out health resources, send us questions and more. Just download the app from the Apple® App Store® or the Google Play™ store.
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