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Aetna FamilyCare Central™
Aetna FamilyCare Central is the portal for Mountain Health Promise members who have been adopted. As caregiver of a Mountain Health Promise member, you can log in to take action related to their plan. You can find documents, care plans and medicines. And you can find other important info to help them reach their health goals.
Actions to take as caregiver
Actions to take as caregiver
You can do a lot inside Aetna FamilyCare Central. This portal allows you to get the member info you need, when you need it. Just log in. Then, you can:
Ask for a new ID card
Find a care manager’s contact info
Message a care manager
Look up medication history
Find local resources near you
See the status of claims and prior authorizations
Find documents, like care plans
Get suggestions for preventive and wellness care
Look up extra benefits
